Shipping policy

🚚 VILDLIFE SHIPPING POLICY

Don’t fit in — even your packages VILDOUT on their own timeline.
Here’s how we deliver raw, street-fresh energy straight to your door:

📦 Order Processing

Once you place your order, our pack squad gets to work:

Processing time: 1–3 business days
Orders placed on weekends or public holidays are prepped on the next working day
You'll receive an order confirmation email and a tracking link as soon as it's out the door

🎯 Note: During high-volume drops or special collabs, processing may take an extra day or two — good things take time.

🌍 Where We Ship

Pan-India: From city streets to remote codes — we got you
Global shipping: Coming soon. VILDLIFE is going international 🌐
(Want us in your country? DM us @vildlife to let us know.)

🕒 Estimated Delivery Time

We partner with reliable carriers to get your gear to you safe and fast:

Metro Cities: 3–5 business days
Rest of India: 5–7 business days
Remote/Outlying Areas: 7–10 business days

⚠️ Delays may happen during sales, extreme weather, or logistics strikes. If something’s off, we’ll let you know upfront.

💸 Shipping Fees

Orders over ₹999 → FREE shipping
Orders under ₹999 → FREE shipping
Cash on Delivery (COD) available with an extra ₹60 fee

💬 Prepaid orders are faster, smoother, and you skip the COD charge.

📲 Tracking Your Order

As soon as your package ships, you’ll get a tracking link via SMS/email
You can also visit the “Track Order” page on our website at any time
If the courier’s acting up, we’ll help chase it down

🛡 What If Something Goes Wrong?

We got your back — in case:

Your order is damaged
The package is missing
You receive the wrong item

Email us within 48 hours of delivery at support@vildlife.com with your order ID + unboxing photo/video.
📸 Proof helps us process refunds/replacements faster.